Motivational Interviewing

Understanding Motivational Interviewing in Coaching

Definition

Motivational Interviewing (MI) is an evidence-based counselling approach that helps clients resolve ambivalence and strengthen their own motivation for change. Developed by psychologists William Miller and Stephen Rollnick, MI is a collaborative, person-centred communication style that uses empathy, open-ended questions, affirmations and reflective listening. Rather than persuading or directing, MI invites clients to explore their goals and values, articulate their reasons for change and build confidence in their ability to act. The approach is grounded in the principles of humanistic psychology, emphasising unconditional positive regard and autonomy. MI acknowledges that ambivalence about change is normal and uses techniques to elicit “change talk”-statements reflecting desire, ability, reasons and need for change. It follows a process of engaging the client, focusing on a change target, evoking their motivations and planning specific actions. Coaches trained in MI help clients weigh options, resolve discrepancies and commit to plans, making it particularly useful when clients feel stuck or resistant. MI has been applied in healthcare, addiction treatment, coaching and leadership to facilitate behaviour change by fostering collaboration and autonomy.

Frequently Asked Questions

What is motivational interviewing?

It’s a collaborative communication style that helps clients explore goals, strengthen motivation and commit to change through empathy, open questions and reflective listening.

Who developed motivational interviewing?

Psychologists William Miller and Stephen Rollnick developed MI as an evidence-based approach to resolving ambivalence and motivating change.

How does MI differ from advice-giving?

Instead of telling clients what to do, MI elicits the client’s own reasons and confidence for change, respecting autonomy and reducing resistance.

What are the core skills of MI?

Coaches use open-ended questions, affirmations, reflective listening and summarising to encourage clients to explore and commit to change.

In what contexts is motivational interviewing used?

MI is used in healthcare, addiction treatment, coaching and leadership to facilitate behaviour change when clients are ambivalent or resistant.